Remove Customer Service Remove Information Remove Policies Remove Purchasing
article thumbnail

How to Save Money on Your Car Insurance

Success

But it’s a good idea to review your policy to ensure you have the best car insurance and check for a better price every six to 12 months, depending on when your policy renews. Understanding the coverage types and dollar limits on your current policy can help you ask informed questions and compare insurance companies one-to-one.

Policies 139
article thumbnail

BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

I’m telling my friends about the bad customer service

Service Untitled

How many of us really take the time to sit down and Google all of the information we need to make a formal complaint when a business treats us poorly? Still imagine all the damage this entire bad customer service experience has had on the business. Some organizations seem to have misplaced the concept of customers first.

article thumbnail

Prepare a strategy for social media customer service

Service Untitled

That’s where policy procedures come into play. In the event of a complex crisis, a customer service representative has to intervene and address the problem privately and quickly. People want informative and consistent responses; be prepared to have knowledgeable personnel monitoring the situation. At a local.

article thumbnail

Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. They were all over the store and there were also well placed information booths where customers could ask questions. A system that makes special orders simple is a system that helps promote customer service.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market. .&# Louis market.

article thumbnail

Customers Have to Pay at Claire's

Make or Break Moments

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.