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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. These steps can help you deliver superb customer service.

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

While statistically the start of the new year brings with it the hottest months to get hired, September is looking like a potential second choice, with employers heading into the holiday season, potentially needing more help and coming off the summer lull. It can serve as a reference to prospective employers. Tramelle D.

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Customer service actions to guarantee repeat business

Service Untitled

Most of us know how important it is to write thank-you notes to our customers for doing business with us, but why not give our clients and customers a bit more? Stay in touch with clients and thank them for paying their bill on time, or text them to thank them for referring a client to you. photo credit: lindsay.dee.bunny.

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Customer service actions to guarantee repeat business

Service Untitled

Most of us know how important it is to write thank-you notes to our customers for doing business with us, but why not give our clients and customers a bit more? Stay in touch with clients and thank them for paying their bill on time, or text them to thank them for referring a client to you. photo credit: lindsay.dee.bunny.

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To Sell is Human Summary and Review

Service Untitled

Pink (signed by the author himself) to all of our employees at A Small Orange as part of our holiday gift package. As a very service-centric company, we wanted to illustrate the fact that sales isn’t what it used to be and isn’t all about conning people into making a buying decision they otherwise would be against.

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Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

David Said on February 8th, 2010 at 9:14 pm In Australia, companies definitely prefer to hire people they know and a lot of have financial incentives in place where if employees refer another employee, they get a bonus. Jay Said on February 20th, 2010 at 8:33 am thanks for sharing a informative tips.i

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Interview with Rob Siefker of Zappos – Part 1 of 4

Service Untitled

They get introductions from a lot of the different leaders in the company so they meet the people that can be good contacts and points of reference for them around the organization, and then they also get a better understanding of what each department really does on a daily basis. They get refreshers.