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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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To Sell is Human Summary and Review

Service Untitled

Pink (signed by the author himself) to all of our employees at A Small Orange as part of our holiday gift package. As a very service-centric company, we wanted to illustrate the fact that sales isn’t what it used to be and isn’t all about conning people into making a buying decision they otherwise would be against.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

The Stevie® Awards is a prestigious award honouring the achievements and positive contributions of organizations and business people worldwide. The fact that they have a category for Support Staffer of the Year is recognition of the important role support staff play in any organization. Excellent material! 411 Look Up 411.ca

2010 100
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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. All those traditional holiday things, go to the plaza, just walk through go through the park.

AT&T 73
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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. Her Noah’s Arks Rescue charity pays the medical, rehabilitation and caregiving costs for dogs that otherwise would be euthanized.

2017 280
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Introducing the SUCCESS 125

Success

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. That was when she started to build her business, organically, with the power of social media. Jean Accius. Senior Vice President.

Mentoring 313
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Customer satisfaction getting worse among large retailers

Service Untitled

The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business.

Salary 40