Service Untitled

NOVEMBER 12, 2010

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. And so it speaks volumes for Sears since that is where I will be purchasing my new television. photo credit: Atom Ess. There are no.

Customer Service 40

Customer Service Credit Card Purchasing Confidence 40

Service Untitled

FEBRUARY 2, 2011

I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? Other choices might include customer service, redesign of the work place, or an enlightenment of a stale, outdated company presence.

Customer Service 40

Customer Service Etiquette Social Media Promotion 40

Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. The importance of helping employees by using written job descriptions, handbooks for the “don’ts&# of the business, and training that covers the “do&# procedures will ensure employees function as you want.

Customer Service 40

Customer Service Interviewing Training Expenses 40