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How to Lose a Customer and a Few More!

Professional Assistant Blog

Keep in mind that they are the ones that are paying your salary. Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Imagine what would happen if a client was treated poorly.

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44 Ways to Kick-Start Your New Year

Success

Is there one thing that will make the difference between actually achieving your goals and chalking them up to yet another year’s unfulfilled resolutions? Sign up for a birthday/anniversary reminder service. I want to set up a schedule that is devoted only to my family. Get a leg up. Schedule family time.

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The Enneagram at Work: Which Number Are You?

Success

In an office setting, this insight can explain why some collaborators need more time to process information than others, why some people monopolize meetings, and how to reach the employees who never speak up. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency.