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5 Ways to Include Soft Skills on Your Resume

Success

For example, if you’re interested in a project management role, highlighting your time management and analytical thinking skills may be more important than focusing on customer service or creativity. Soft skills are personality traits or behaviors that can be hard to define.

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Take a Customer Service Approach to Retain Employees

Office Dynamics

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. For both customers and employees, it is the experience of the company that defines perception.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

It’s able to make decisions, find connections and process information in a very sophisticated way. Your goal is not to save hours of work in the first few minutes of using a new tool. Your goal is to just test it out, see how it works, and start thinking about how it could be useful. If it does, great. tools to be used.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch. Imagine that?

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You've Heard of the 80 – 20 Rule???

Make or Break Moments

Someone asked him if people took advantage of Nordstrom’s famous return policy. You’ll all heard the story about the customer who returned a tire to Nordstroms and they didn’t even sell tires. But the associate smiled and happily gave the customer a refund. So look at your customer service policies.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Be disciplined about maintaining a morning routine that energizes you and keeps you focused on your goals for the day.

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Put Customers Before Profits

Make or Break Moments

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. We do not track customer complaints in order to identify trends. The CUSTOMER, every time.