article thumbnail

How to improve customer service in the digital world

Service Untitled

The conversion had been going on since 2008, and Wells Fargo promised to become more environmentally friendly and use less paper and forms. They also promised to have more in-house personnel to assist customers and to become more efficient. Train customer service agents better. photo by: prayitno.

article thumbnail

Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

Free Press Release Distribution for Small Business. by Stefan Töpfer on Nov 13, 2007 When you sign up to WinWeb’s free LiveNet – still in public beta – you can also use our useful and FREE RSS Press Release service. You can follow any responses to this entry through the RSS 2.0

2008 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Small Business Startup Checklist – Company Structure | THE SMALL.

The Small Business Blog

Small Business Startup Checklist РCompany Structure by Stefan Țpfer on Mar 19, 2008 An important early decision that will have long-term consequences for your business is to determine the legal form it will trade under. Things to remember: The legal form that your business takes will affect numerous aspects of your business trading.

2008 100
article thumbnail

Good Business: A Reputation of Integrity

The Small Business Blog

In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. I came across some key principles, by Robert Moment, that form a solid foundation of business integrity which all small businesses should adhere to: 1.

2007 100
article thumbnail

Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Attempt to form a training co-op with other local companies to cut costs. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. Many equipment manufacturers offer free training to companies that purchase their products.

Budget 100
article thumbnail

Change of Business Ownership | THE SMALL BUSINESS BLOG

The Small Business Blog

For many businesses in the UK it will be useful for them to have some form of an exit plan in case the day comes when it seems like the right time to sell. This is particularly true in the high levels of anticipation of business ownership change throughout the western world. Digg Furl Netscape Yahoo!

2008 100
article thumbnail

Small Business World News Round-up - 2009/11/17

The Small Business Blog

WinWeb’s UK Customers Can Save With MasterCard Business Savings : The credit card organisation MasterCard and Winweb have joined forces and bring a 10% saving to all WinWeb customers. SMEs to vote Tory : Many small businesses say they will vote Conservative in the next election.In Digg Furl Netscape Yahoo!

2009 100