Allwork
JANUARY 6, 2023
million office complex project that would have been a center for customer service, client success, and an estimated 400 jobs. Today, almost 90% of our workforce is working fully remote or in a hybrid work environment, and workplace flexibility is essential to attracting and retaining our top talent,” Centene said in a press release.
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Catch Friday
MARCH 9, 2011
I got instead a reminder of real customer service hell a computer answerphone instead of a human voice - do you know what I mean? Catch Friday Media is an online marketing agency, which writes press releases for you. I could picture them talking to their staff. flipping heck!
Success
OCTOBER 19, 2021
Consider slogans and emotive keywords to use on everything from websites and blogs to press releases. Standard Operating Procedures and automated processes such as Customer Relationship Management (CRM) software serve critical roles for scalability of enterprise generally. Staff members leave, and cross-training is critical.
Service Untitled
JUNE 18, 2012
It seems that even the TSA is under scrutiny as to their lack of customer service, and passengers who have encountered problems trying to navigate through the woes of 21st century airport security have a valid argument. Customer service, even at its most basic qualifier demands an individual be treated respectfully.
Service Untitled
AUGUST 14, 2012
It’s no exaggeration that most of us have become truly frustrated by poor customer service at least once in our lives. Instead many of us have turned to retaliate against bad service via the use of blogs, Facebook, and Twitter. If the customer service person is not helpful, ask for the manager.
Service Untitled
JULY 3, 2012
So how can Wells Fargo and other institutions or businesses become more customer service friendly? Why isn’t there an application that will take my phone number and call me back as soon as the next customer service agent is available? Train customer service agents better. photo by: prayitno.
Expert insights. Personalized for you.
321 
Let's personalize your content