Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
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The Office Professionals Place
AUGUST 13, 2009
Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Look into purchasing an all-in-one fax, printer, and copier. For more information on these certifications, click the link [link] 2.
Small Business CEO
MAY 5, 2010
A lab order is faxed in. New requests get faxed then emailed to customer service which then inputs the information into the appropriate system, whether that be policy changes into policy administration, benefits questions into follow up logs or new claims into the claims system.
The Small Business Blog
MAY 20, 2008
You will operate through your website and have a number of options (e-mail, fax or phone) about the way you collate personal data (such work experience and qualifications) from your client. Another option would be to develop a questionnaire page on your website which would allow the client to enter all the details you will need.
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