Success

MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. You need real connections to develop lasting relationships with your customers. Do your homework.

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Service Untitled

JUNE 14, 2013

For a consumer who has been involved in a bankruptcy, has judgments or poor credit based upon late or skipped payments, interest rates are always higher, but poor customer service should not go hand in hand with poor credit. Customers who are nasty to representatives tend to receive less service and less consideration.

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Success

DECEMBER 14, 2022

He did it to “share the peace with his neighbors,” according to his Facebook page. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. Neighborly Love. Just a ripple.”.

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Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

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FEBRUARY 16, 2011

This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries. Replaced by minimum wage earners who have little expertise as compared to the wealth of knowledge now forced to retire or face unemployment lines, customer service equally takes a nose dive.

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Success

FEBRUARY 15, 2022

She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Jennifer Maret Moran brings more than 30 years of transformational leadership experience to the people she inspires through her speaking, training, coaching and mentoring.

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