Remove Customer Service Remove Facebook Remove Forms Remove Phones
article thumbnail

Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. The window to make a strong first impression with a customer continues to shrink. Do your homework.

Email 262
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How credit card companies offer different levels of customer service

Service Untitled

So are there different levels of service for credit card customers depending on one’s credit and past financial history? Unfortunately some credit card companies rate the effectiveness of their customer service representatives by how quickly they can get the consumer off the phone, and then onto the next.

article thumbnail

Finding a real person when contacting customer service

Service Untitled

So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Show stress in your voice.

article thumbnail

29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

He did it to “share the peace with his neighbors,” according to his Facebook page. Months passed and she noticed his lighthearted manner with customers or the occasional friend in town, Stuck behind a digital highlight reel, it was nearly impossible to spot the thorn in his crown. Neighborly Love. Karin Vandraiss.

2017 276
article thumbnail

Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Well, let's just get straight to the takeaway— Any form of gender discrimination originates via a mix of social forces and is expressed consciously and unconsciously while recruiting. Excellent knowledge of different social media handles like Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media platforms.

article thumbnail

Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  This can be in the form of coaches/consultants, contractor help, joint ventures, strategic alliances or employees.    Regardless of the employment form that you choose, at that stage, you should have processes in place to help you recruit, hire, pay, and train those that you bring on to help you run your business.