Remove Customer Service Remove Expenses Remove Health Remove Phones
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“To Serve Man” – a critical look at customer service

Service Untitled

and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.

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Hearing the Message

Office Dynamics

Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. And I finally heard the message when Joan shared her post with us about taking time to take care of her health and well-being. It’s a message, folks! Are you hearing it? Friend: No!

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Top 5 Tips on Building a 6 Month Cash Reserve

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Add up all your monthly expenses so you can estimate how much money you will have left each month. The best tip from my point of view would be to avoid unnecessary expenses. Then try and remove or refinance the most expensive lending.

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Outsourcing customer support services

Service Untitled

A company can downgrade or upgrade services as needed without the expense of hiring more seasonal staff. Employee reduction – Outsourcing sets a company free of paying for employee incentives, training, hiring, and providing expensive employee benefits such as health insurance, pension planning, and vacation pay.

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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Maybe you look at maximizing revenue per full-time employee, increasing first call resolution in your contact center or IT expense as a percent of revenue. Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Can they easily get a human on the phone if they need one?

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Work Frustrations and Meaningful Work

Musings of a High-Level Executive Assistant

Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customer service role and making a difference in one executive's life was meaningful for me.

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Let Go A Little and Help Your Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We all start our own businesses because we have passion and drive, this can easily become lost in the day to day monotony of paperwork and tedious tasks, yet employing full or part-time staff can be expensive and risky. Digg Furl Netscape Yahoo!

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