Remove Customer Service Remove Equipment Remove Learning Remove Policies
article thumbnail

Unlocking Inclusive Design With Data: 6 Steps To Power Your Workplace

Allwork

Automation can also be used to reduce costs, increase efficiency, and improve customer service. With this understanding, they can create policies and procedures that support their employees and the cities where they are based. 3. Technology can also have a profound effect on the way we work.

article thumbnail

Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Don't Make Your Customers Feel Stupid

Make or Break Moments

I insert the handy-dandy thumb drive into each piece of equipment and it tells me the seat height, number of reps and weight I should lift. But what happens when you have to use one of the old fashion, non-computer pieces of equipment because the fancy stuff isn’t available? That is the problem.

article thumbnail

Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Unless your company has a policy requiring you to delete emails, archive them.

Email 66
article thumbnail

Ultimate travel itinerary

Practically Perfect PA

Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone. The airline emergency and customer service numbers.

Travel 100
article thumbnail

Small Business World News Round-up - 2009/11/10

The Small Business Blog

Help Small Businesses Hire Again : In order to ensure that the economic recovery becomes a lasting expansion, the government must enact policy to deal with employment, particularly for small businesses. Learn how your small business can capitalize on these unmet needs and find and master your own niche market.

2009 100
article thumbnail

Cheryl Sinclair of Buckle | Putting People at the Heart of Company Culture

Allwork

What you’ll learn. So, I started at Enterprise Rent-A-Car, where I thought they had an amazing training program that for me led the Foundation for Business Knowledge, Customer Service, and inclusion. And then make sure that your policies and practices begin to align to that in a very intentional way. by accident.

AT&T 264