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Warm thoughts for customer service during the holidays

Service Untitled

You’re most likely sending out emails, brochures, and promotions with greetings of the season, but what happens after the lights are removed and the tree is packed away? Are you still showing your customers that you appreciate their business all year round? Take care of your customers and attract new ones.

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Customer service benefits by going green

Service Untitled

Green marketing is not just the weekend garden place you can go to buy fresh vegetables, fruits, and home-made goods in your community; it is a tried and true marketing strategy to get more customers and make more money. Let’s face it; it’s all part of customer service.

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Improving the online holiday shopping experience

Service Untitled

The holiday campaigns have begun; sales all over television, billboards, and online social media. I want the contact information of a shopping site to be in plain view, and I look for their phone numbers and email contacts. So as a seasoned shopper, I look to the companies I trust. photo credit: SoWa Sundays.

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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

The Hidden Power of Your Customers is a book about how to focus on your current customers so that you can lengthen and strengthen your business relationship with them, thus bringing about increased customer loyalty, customer advocacy, and ultimately increased referrals. But customer service is not enough.

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Brick and mortar stores can still outdo Amazon with ‘Amazon Can’t Do That’

Service Untitled

In a study titled “Amazon Can’t Do That” polling 1,500 consumers spanning the three generations of Millennial, Gen X, and Boomers research group, WD Partners concluded that shoppers still prefer feeling, walking around, and gathering with friends and families during the holiday shopping season. photo by: cruiznbye.

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The golden rules of customer loyalty

Service Untitled

We must strive to deliver all that we have promised on our websites, in our flyers, and on social media. To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Use loyalty reward programs.

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Top 5 Tips for Finding Investors

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You could find possible investors anywhere, even while on holiday. You want the whole tree." 1 week ago More updates. Keep an open mind.

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