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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Ep 241: Elena Navarro on Corporate Culture, Toxic Workplaces, and Maintaining Confidentiality

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

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The Enneagram at Work: Which Number Are You?

Success

This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Ideal work environment: Interpersonal sharing is valued Productivity-boosting tip: Set boundaries Productivity-busting habit to watch out for: Gossip. Type Three: The Achiever. Type Five: The Thinker.