Customer Service Education Purchasing Social Media 
Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Employ digital education strategies for clients.
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Service Untitled
FEBRUARY 6, 2013
There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service?
Service Untitled
FEBRUARY 2, 2011
I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? Other choices might include customer service, redesign of the work place, or an enlightenment of a stale, outdated company presence.
Success
SEPTEMBER 6, 2021
Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Everything about the website needs to move the customer in that direction. But there are roundabout ways of moving customers to the cash register that are more effective than, “Hey you!
Success
FEBRUARY 15, 2022
Amy Astaraee received her bachelor’s degree in electrical engineering, but her passion for artistry and design further motivated her to continue her education and become an accredited jewelry professional. That was when she started to build her business, organically, with the power of social media. Amy Astaraee. Glenn Bill.
Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. I didn’t notice much that was just kept in boxes or otherwise inaccessible to customers. Our educated staff. A system that makes special orders simple is a system that helps promote customer service.
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