article thumbnail

Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

article thumbnail

Tips for Managing Incoming Emails from Customers

Andrea Kalli

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.

Email 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hundreds Give Value for FREE

Make or Break Moments

She also cautioned that if you are submitting articles to an article directory to put it on your site first to protect the copyright. Joe Muttillo offered another session that I attended called “Boost traffic to your eProperties with Email marketing&# and his tips were also very value.

article thumbnail

MailChimp Expert

Denise Aday

As a virtual assistant , I’ve helped clients with various aspects of permission-based email marketing for several years now, from editing and proofing all the way through campaign analytics. I don’t know what took me so long to apply, but now you can also find me listed in the MailChimp Experts directory.

article thumbnail

How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
article thumbnail

Top 5 Tips for Finding Investors

The Small Business Blog

Go to your local library – they often have directories that list venture capital sources. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Research likely investment candidates. Sponsors Advertise Here?

2007 100
article thumbnail

What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100