Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Service Untitled
JULY 20, 2012
The City of Philadelphia initiated their 3-1-1 Contact Center in 2008 with the promise of becoming a national leader in customer service. By 2012, city records show the service has handled 4.5 There is no doubt that all levels of government needs to be accountable and treat their citizens to the best customer service possible.
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Make or Break Moments
MAY 4, 2010
She also cautioned that if you are submitting articles to an article directory to put it on your site first to protect the copyright. She provided lots of great information about using the meta tags in your website to drive SEO traffic and the importance of adding new content to your site daily.
Make or Break Moments
APRIL 15, 2010
The group directory allows you to search for groups by location or industry. As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# I love the LinkedIn groups.
Denise Aday
MARCH 1, 2013
MailChimp is by far my favorite email marketing provider, based on ease of use, wealth of features, constant improvement and development, delivery/open rates, top notch customer service…and the folks there are just plain cool. Here’s winkin’ atcha!
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
The Small Business Blog
FEBRUARY 14, 2010
Go to your local library – they often have directories that list venture capital sources. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
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