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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

" That is what I heard from her as we were talking on the phone.  But I live and work in less than 200 square feet -- so I don't have the room for a lot of equipment. Record Your Phone Calls Like A Pro. This unit goes between your handset and the phone base with an input for your computer or recorder.

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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond. The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%.

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. Pick a half-dozen little items that can be completed in 5 minutes each or less (an email you need to send, a phone call to make, something to look up on the internet.) a 6x9(ish) spiral notebook.

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