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Assistant Certifications: free webinar replay & handout

Office Dynamics

Private colleges may seem expensive but they offer many scholarships to help offset this cost. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training.

IAAP 100
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Why e-Mail Isn’t Always Your Best Option

Office Dynamics

It is in regards to an article I had read a while back called: E-mail Overload Costs Companies Billions in Lost Productivity. A White Elephant Called “e-Mail” I’m still digging through my Office Dynamics archives and found this great topic I want to share with you. Is he/she a. Staff member? High-level executive? Voice mail.

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Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Senior managers have to be involved, instead of just delegating training to lower-level managers. It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management.

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

They’re still mentors. And we have internal up-training and there’s so much you know, things change here all the time so they’re constantly having to absorb information. It’s not a cost. We have some employees that do that. They still continue to do – most of those folks still are ambassadors. They still do a great job.

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Feelings mixed about recent college hires

On The Job

The tension has grown as young workers enter a labor force where employers are closely watching costs, including those for recruitment and training. It costs us money.” When I'm hiring, I want to see that someone else has already trained you in basic office expectations and just "how to be" in a workplace.

2009 100