BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

Marilyn Pincus is a talented author and business etiquette expert. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. The flipside is; as your value to the executives you support increases your command of business etiquette expands. Awareness” is a subtle component of good Business Etiquette. Admin Assistant Training Etiquette

BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

Marilyn Pincus is a talented author and business etiquette expert. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. The flipside is; as your value to the executives you support increases your command of business etiquette expands. Awareness” is a subtle component of good Business Etiquette.

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Why e-Mail Isn’t Always Your Best Option

Office Dynamics

Mentor? Admin Assistant Training Assistant Training Communication Skills Etiquette Self Development Technology e-mail effective communication finding the best way to communicate getting your message across at work managing your executive's email white elephant called e-mailA White Elephant Called “e-Mail” I’m still digging through my Office Dynamics archives and found this great topic I want to share with you.

2015 152

Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

Mentor? Admin Assistant Training Career Management Communication Skills Etiquette building relationships with coworkers choosing the right method of communication face to face communication human moments office communication when to call not email In the 21 st century, we have so many ways to communicate. Is each communication medium interchangeable? Should you use whichever one is fastest or most convenient for you?

2014 161

10 Must Follow Admin Resources On Twitter

Office Dynamics

julieperrine Founder of Julie Perrine International & All Things Admin | Administrative & Leadership Expert, Mentor, Speaker & Trainer | Myers-Briggs Type Indicator Admin – Julie’s a great resource for assistants on tech skills, how to use today’s platforms for better connectivity and collaboration with your peers and as well as provide greater benefit to your organizations. Twitter was founded March 21, 2006.

Assistant Certifications: free webinar replay & handout

Office Dynamics

It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. What about taking advantage of training from Skillsoft or an employee training through your company? There are a lot of good training programs out there and reputable companies. We are there for them years after the training is over.

2015 188

Lessons in Revolutionary Thinking

Office Dynamics

Dr. Daren Martin’s presentation on showing up like an owner – and not “just an admin” – provided many great examples of how we can choose to show up, from dress and grooming to meeting etiquette to original professional contributions. Activate Creative Potential: through the power of their stories… Make Our World Better: to become heroes of their careers and mentors to others. Guest post by Tara Browne, DTM, 2016 Conference Scholarship Winner. .

2017 113

Service Untitled» Blog Archive » Customer service procedures and.

Service Untitled

You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Remember train, train, train. Offer role-playing, mentoring and carefully select those employees who can resolve, address and deal with customers in a positive manner. Employees need to be trained in handling customers and how to address them. Service Untitled The blog about customer service and the customer service experience.

State of the Administrative Profession

Office Dynamics

Las Vegas, Nevada: Joan Burge, CEO of Office Dynamics and the creator of many administrative professional and executive assistant training courses, books, web videos, has captured the new mindset for the new decade in “Adminology,” presented her opening remarks, “Professional Expertise for the New Decade” and her annual "State of the Profession" address at the 17 th Annual Conference for Administrative Excellence to an audience of 174 attendees. Encourage cross-mentoring.

2010 100

State of the Administrative Profession

Office Dynamics

Las Vegas, Nevada: Joan Burge, CEO of Office Dynamics and the creator of many administrative professional and executive assistant training courses, books, web videos, has captured the new mindset for the new decade in “Adminology,” presented her opening remarks, “Professional Expertise for the New Decade” and her annual "State of the Profession" address at the 17 th Annual Conference for Administrative Excellence to an audience of 174 attendees. Encourage cross-mentoring.

2010 100

Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Senior managers have to be involved, instead of just delegating training to lower-level managers. It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management. Service Untitled The blog about customer service and the customer service experience.

Getting your foot in the door.

Laughing all the Way to Work

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. She saw the importance of this training to help her daughter know the workings of an office from the bottom up and the office benefitted from her educational training. I think many university students are seeing the value in having this kind of training.

2009 100

Feelings mixed about recent college hires

45 Things

The tension has grown as young workers enter a labor force where employers are closely watching costs, including those for recruitment and training. “I’ve With only 15 employees, Achille says that “we don’t go into a hiring decision lightly in this economy,” and says no company can afford to put money into training new workers – those dollars are reserved for “top talent,” she says. “We’ve Perhaps the newly hired employee should be mentored a bit more by his/her boss.

2009 46