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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. Now, you bake twice as many treats.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

Starting any business can be a lot of work, especially one with lofty goals. With a clearer mind, I started to explore the tools and strategies that could help me accomplish more with less time and effort while still growing my business and pushing me toward my financial goals. The results?

2024 296
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Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

  CRM stands for Customer/Client Relationship Management.    In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    It’s nice to have you with us.  

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Community for small business outsourcing and cost control. 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Make the necessary changes once you know exactly what your customers want. E-Mail me or follow me.

Learning 100
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Why Your Small Business Needs A SWOT

The Small Business Blog

Community for small business outsourcing and cost control. 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Weaknesses : internal attributes of the company that may be detrimental to achieving your goals.

2007 100
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Five Barriers to Improving Employee Engagement

Energage

The goal was to enable them to better compete for talent and ensure employees were not coming to work feeling undervalued compared to the airline’s market rates. “The employee engagement survey has been an extremely helpful tool for us. Improved employee retention, along with the associated costs of rehiring and retraining.

2017 58