Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

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PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. 411 Look Up 411.ca 411 Look Up 411.ca Lets enjoy our day together.©

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Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. Lets enjoy our day together.©

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. (New ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. (New 411 Look Up 411.ca 411 Look Up 411.ca

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Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. But, as I learned the hard way it doesn't work on all systems. 411 Look Up 411.ca Lets enjoy our day together.© 23, 1 p.m. (New

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Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca 411 Look Up 411.ca

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Administrative Arts

JULY 26, 2010

Well, I’m always up for a challenge, and I know a lot of my more recent readers may not have read some of my older but still applicable content. Seeing the economy continue to drop and so many people, especially those in the administrative support field, losing their jobs, I decided to share what I had learned through my lay off experiences.

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Microsoft Outlook 2008 Travel Etiquette 40

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. 411 Look Up 411.ca Lets enjoy our day together.©

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Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. The topic was on personal branding and they were making recommendations to executives on how to polish up their image. 411 Look Up 411.ca Lets enjoy our day together.©

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Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. (New ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Lets enjoy our day together.©

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Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. 411 Look Up 411.ca

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Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. .© 411 Look Up 411.ca

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Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

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Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? Put it in your Outlook Tasks with a reminder to follow up. ▼ August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JULY 5, 2009

© Copyright Patricia Robb 2010 5 July, 2009 Psst! I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. Lets enjoy our day together.©

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Laughing all the Way to Work

OCTOBER 4, 2009

© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. 411 Look Up 411.ca 411 Look Up 411.ca Hire smart!

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Management Time Zones IAAP International 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. Depending on how acronym happy your office is, it can be like learning a new language. I suppose we better get used to it as it seems to be a trend and start to learn the language of acronyms and initialisms. 411 Look Up 411.ca

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Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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Time Zones IAAP Holidays International 100

Laughing all the Way to Work

NOVEMBER 27, 2008

© Copyright Patricia Robb 2010 27 November, 2008 Can you afford not to take a vacation? I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. It will be a good time to clean up all the e-mails that will be in my Inbox.

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Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. She could have cleaned the whole house in the time it took her to get her room tidied up. 411 Look Up 411.ca " Warning!

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Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them?

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. (New ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

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Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. There are some meetings that are currently on my radar for next summer and beyond, but I still have a sheet for it and move it up the pile as the date for planning gets closer.

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Eat Your Career

AUGUST 9, 2010

Here are a few of the ideas I like to review with my career coaching clients when they’re ready to give up and go home. When you know you’re ready to leave, it can be hard to put up with those everyday irritations. You end up in a new environment, learning new skills and meeting new people. Just be honest about it.

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Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" I am remiss.

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Laughing all the Way to Work

DECEMBER 12, 2009

© Copyright Patricia Robb 2010 12 December, 2009 On the job tips for new Admins. I started this blog to share the knowledge I had picked up over the years either from other administrative assistants, my bosses or from trial and error. I also use Tasks in Outlook to follow up on electronic items. Lets enjoy our day together.©

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Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. My friend said it didnt seem to faze her and she quickly pulled up her skirt and kept talking like nothing happened. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

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Agenda Time Zones International IAAP 100