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Career Success A to Z: E is for Etiquette

Eat Your Career

Before we talk about etiquette, let’s first consider another e-word: Elevator. Elevators are like little floating bubbles of society with their own distinct etiquette. That’s how etiquette works and why it’s so important in the workplace. The word etiquette is often considered old-fashioned. The Impact of Etiquette.

Etiquette 100
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Answering Reader Mail: Social Etiquette for EAs

Musings of a High-Level Executive Assistant

My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). An EA never has a say on who gets promoted, only the executive does. Read your company manual.

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Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. The only way to develop a sure confidence is to study the mediums of communication, the purpose and the relationships.

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Service Untitled» Blog Archive » Customer retention strategies to.

Service Untitled

I was able to openly discuss some reservations I had about changing products and stylist, but she was informative, honest, and won my confidence back. If you keep a database of addresses and email lists, send your customers birthday cards, promotions, and current interesting information. Are they friendly?

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Service Untitled» Blog Archive » Create a vision for excellent.

Service Untitled

I trust your company has the confidence in you to be able to make decisions affecting our customer relationship. Excellent customer service promotes construction business Gone are the days when construction companies had so much. Don’t use canned speeches on me when I call. Don’t take it personally. Resolve my problem.

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Assistant Certifications: free webinar replay & handout

Office Dynamics

A certification can certainly help you get promoted to an executive assistant position or be considered for an executive assistant position. It also promotes yourself for your next position. (BM). My confidence has hit an all-time high! Is certification a good way to get experience for becoming an executive assistant?

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

If a customer still needs further assistance, she can set up an online ticket, attach files, and credit card information, and feel confident all information has been sent confidentially and securely. Consequently there are fewer emails now to answer and a lot more time to devote to her family.