article thumbnail

Customer service goes to court?

Service Untitled

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. He did not purchase the computer from Systemgraph. What do you think?

article thumbnail

Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Email 66
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

They have confidence yet humility, they’re courageous yet cautious, intuitive and logical, optimistic yet realistic, they’re capable of leading, yet have no problem following. Colleen is the legendary Legal Secretary to the late Herb Kelleher, the Founder of Southwest Airlines. They’re what I call the unicorns of the organization.

article thumbnail

Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Their ability to immediately contact their legal department to help me set up the account correctly gave me the confidence I was not able to find at another financial institution earlier in the day.

article thumbnail

Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

Improvisational comedy confidence-building exercises. A premium hotline providing legal advice. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2009 100
article thumbnail

Leading and Working with a Multi-VA Team

Denise Aday

I’m very cognizant of such boundaries, both from a legal and a respect standpoint. When team members eventually move on though, I want the clients that worked with them to feel confident staying with our company. Feature this in service packages. Here again, adding value and increasing confidence by staying visible.

article thumbnail

Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

Getting associated with brand Mapsofworld.com, companies can host information, promote and sell their products or services online. At reduced business costs, CM2 will generate business referrals that will develop confidence among prospects. Pali have been providing legal reports to solicitors since 1999.

2008 100