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The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

I mentioned that I was confident I had fully performed the contract and was still offering to rework things to make her happy. Confidence kept Lynch from refunding a penny, and she wasn’t sorry to lose the difficult client. Confidence kept Lynch from refunding a penny, and she wasn’t sorry to lose the difficult client.

2014 264
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Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive’s time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support. Each review helps me stay motivated to keep the show going!

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Customer service goes to court?

Service Untitled

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. I would want to avoid them at all costs. What do you think?

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Google’s involvement in negative customer reviews

Service Untitled

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

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Service Untitled» Blog Archive » Help customer focus with the.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It is much more cost-effective to encourage job security, stability, and career growth in this troubling economy than it is just to offer employees raises. Leaders can not just assume what factors motivate employees.

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Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Improvisational comedy confidence-building exercises. E-Mail me or follow me.

2009 100