Customers Rock!

OCTOBER 18, 2011

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers.

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Social Media Customer Service Policies Twitter 100

Small Business CEO

OCTOBER 14, 2013

Social media has invaded modern life and anyone not on any of the big three platform is practically unknown. Although long overdue, businesses are finally embracing social media as the new platform to make them known. However, businesses are now beginning to see social media in a new light.

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Success

FEBRUARY 15, 2022

Tarrent-Arthur and Helen Cummings-Henry saw COVID-19 as an opportunity to form Righteous Uplifting Nourishing International, a global nonprofit organization whose message is to change lives one soul at a time. That was when she started to build her business, organically, with the power of social media. Glenn Bill.

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Mentoring International 2021 Social Media 310

Make or Break Moments

APRIL 14, 2010

This regional economic development trade summit is the brain child of Rita Singh from Miraj International. p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. Here is a PDF of the marketing materials for the conference. The keynote address will be given by Ms.

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The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Enhance your resume and get the Microsoft Office Specialist (MOS) certification or Microsoft Certified Application Specialist (MCAS). Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

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Interviewing Customer Service 2010 Etiquette 40

Practically Perfect PA

SEPTEMBER 19, 2014

Yes, I try to stay on top of being well versed in all Microsoft applications, social media, and those offered by my Firm regarding our business. Yes I have taken numerous courses to assist with my role both internal office courses and external professional courses. Yes – NVQ in Customer Service.

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IAAP Training AT&T Skills 100