Service Untitled

OCTOBER 2, 2012

In the overwhelmingly successful business called Zappos, their philosophy, culture, and obsession with customer service has changed the 1999 Internet shoe business to shoes, clothing and more with annual revenues of over one billion dollars. Although the commercials and advertisements may appear a bit quirky, they make you smile.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

On The Job

AUGUST 27, 2008

Are there nervous or unhappy gestures such as slamming down phones, biting fingernails, chewing lips, constant sighing, etc.? Deep eye circles, unhealthy skin pallor and disheveled clothes might indicate they are overworked and overwhelmed. While management may say there is an open-door policy, is there really? Interaction.

Job Hunting 100

Job Hunting Interviewing Clothes Policies 100

The Marq

APRIL 15, 2010

I’m making an exception to my “no rant&# policy today because of a product advertisement I saw recently for Kleenex Hand Towels while watching TV. Rather, I like finding a problem and figuring out how to solve it. As an added bonus, if I see I can benefit from it, I may even pursue it as a business product or service.

Airborne 40

Airborne 2010 Policies Clothes 40

Service Untitled

APRIL 5, 2010

Inventory expanded from diapers and wipes to formula, baby food, cribs, car seats, clothing, strollers, etc. The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Men With Pens

SEPTEMBER 21, 2010

Speaking of covering everything head to toe… today is a special report website critique for Kidorable, an acclaimed kids’ clothing and accessories company dressing little kids up right. People know to look for items like “our return policy&# there, and you’ll keep more attention on your actual products and sales.

Clothes 40

Clothes AT&T Gifts Email 40

Office Dynamics

JUNE 3, 2013

Main contact''s cell phone number (for emergencies or in-transit arrival delays or changes). Address: Phone: _. To Pack: Cell phone. Cell phone charger (or Universal charger). Phone #: __. Cancellation Policy: __. Phone # __. o Restaurant, club or other facility? Town Hall Meetings. Customer Meetings.

Travel 100

Travel Attire Restaurants Medical 100

Stephanie LH Calahan

MARCH 11, 2011

phone call, send a card, etc.). Having a phone log to capture all of the callers contact information and details specific to their inquiry are always crucial first steps and should be consistent and easily repeatable. In this context, I found it difficult to set and implement a cancellation policy. Do you have clients?

Policies 100

Policies Google Docs Phones Learning 100

Men With Pens

JANUARY 16, 2010

A few hours later, James was puttering in the garage, bleaching a particularly nasty oil slick here, corralling wayward tools there, with Kid Rock blaring from the stereo in the background, when the phone on his hip buzzed. He dove for the volume to twist it down and yanked the phone from his pocket. Intrigued, James answered the call.

AT&T 40

AT&T Lifestyle 2010 UPS 40

Men With Pens

JANUARY 7, 2010

Dress in comfortable clothes (I recommend Hawaiian shirts). Answer the phone now and then. If you turn white and get all knee-wobbly at the thought of picking up the phone and introducing yourself to a prospective client, keep your day job. You can enjoy a quiet, stress-free work environment. You sit at a desk.

2010 40

2010 AT&T Stress Environment 40

Service Untitled

APRIL 4, 2012

As we live in a technologically advancing world where even seven-year-old children carry smart phones, social consciousness becomes a major factor when building brand loyalty and increasing the number of new customers referred by existing customers.

Social Media 40

Social Media Facebook Customer Service Suppliers 40

Men With Pens

JANUARY 21, 2010

As if getting them on the phone is too expensive, like it used to be. Because even today (sigh), it is too expensive for me to get hundreds of people on the phone every day. What I’ve always done is treat blog writing like writing a letter back in the old days. sigh) I picture one person, and “talk&# to them.

2010 40

2010 AT&T Interviewing Learning 40

Men With Pens

DECEMBER 1, 2009

Reply Brett Legree December 2, 2009 at 8:44 pm PS – there already exist technological solutions to outright theft, they are the little RFID tags that they put in clothes, CDs and so on at stores, that set off metal detectors. in person, on the phone, tape recorder, emailed questions…) 2. Brett Legree´s last blog.

2009 40

2009 AT&T Interviewing Copyright 40