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Service Untitled» Blog Archive » What creates customer loyalty?

Service Untitled

For instance, let’s take the example of the successful clothing company Patagonia. Their corporate social responsibility for people who work in the factories that make the clothing and what Patagonia has done to ensure the safety and fair humane practices of workers has made an impression on purchasers of their products.

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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Also, customers complained most items were more expensive than other competing stores. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service.

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Don’t call them complaints – call it “feedback”

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manager of The Limited, a clothing store, that kind of statement translates into telling a customer you don’t care they’re unhappy. owner of a shoe boutique received an Italian designer shipment of expensive shoes. See what you think: Don’t ever say, “I’m sorry that you feel that way.&#

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Monty Python Officeland

Laughing all the Way to Work

He wrote in one sentence that he had " expensive experience" instead of "extensive" and in another wrote "tits" instead of "its." The funniest was the gym clothes. He relied totally on spell check so you can imagine what typos were missed. He was a lawyer and in this particular letter he was writing to a prospective client.