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JULY 2, 2014

The emotional manipulation factor has been all abuzz this past week after the published results of a January 2012 subliminal study by Facebook was revealed in the Proceedings of the National Academy of Sciences. We do research to improve our services and to make the content people see on Facebook relevant and engaging as possible.

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Success

DECEMBER 21, 2022

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Gina Muré from Facebook. Rory Vaden from Facebook. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg.

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JULY 17, 2013

For the luxury brands, buyers insist on the quality of merchandise accompanied by exceptional customer experiences. Within minutes of entering a boutique, can a prospective buyer be confident of a friendly atmosphere, of comfortable surroundings, and that of a customer service consultant capable of expertly assisting without being annoying?

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Customer Service Holidays Social Media Clothes 40

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APRIL 4, 2012

Does your organization have a Facebook page where a customer can either “Like” or become “Friends”? Statistically the majority of Facebook posts and Tweets remain unanswered. A few weeks ago I posted on the Lancome Facebook page and asked why they were still using live animals.

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Success

FEBRUARY 15, 2022

She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Dany Garcia. Entrepreneur. Yvette Gavin. Philanthropist, founder, coach.

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