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14 Workplace-Friendly Holiday Exchange Gifts for Coworkers

Success

MagicLinen From bedding to clothing to home decor, MagicLinen offers premium quality linen that is sustainable and OEKO-TEX® certified, guaranteeing the absence of harmful substances and chemicals. If you’re a PC user, don’t worry—just send the customer service team a note, and they can adjust the sleeve size to fit.

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What happened to customer service at Sears?

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According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

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Bad customer experiences make customer service mistakes harder to forgive

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Perhaps the most repeated complaint when having to deal with poor customer service is the need to keep calling back when something is wrong with a product. Therefore with all of this in mind, is it any wonder that poor customer service triggers those negative feelings in us?

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Celebrating National Customer Service Week by honoring the best

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It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Counting down holiday shopping days: Great customer service needed

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What we don’t like however, are problems with the merchandise or services we purchase. Therefore customers are more likely to shop at the competition when customer service perfection fails. So what are some of the customer service “need to master” skills in order to create that exceptional experience ?

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Customer service benefits by going green

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We bring our own recyclable grocery bags to food markets, we use less paper in our offices, we adjust our office lighting, we use more environmentally friendly detergents to wash our clothes, and most of us are willing to spend more for “green&# products and packaging. Let’s face it; it’s all part of customer service.

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I’m telling my friends about the bad customer service

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Still imagine all the damage this entire bad customer service experience has had on the business. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow? What happens to customer service when the right candidates aren’t hired for the job?