article thumbnail

The First Thing to Do After a Job Interview

On The Job

While etiquette rules say you can wait about three months to send a thank-you note for a wedding gift, it needs to be much sooner than that after a job interview. It can be tempting to send a form thank-you note that you find online, and that's OK to a point. But they all read the same, and the receiver will recognize a template.

article thumbnail

Why Thank-You Notes Matter

On The Job

While etiquette rules say you can wait about three months to send a thank-you note for a wedding gift, it needs to be much sooner than that after a job interview. It can be tempting to send a form thank-you note that you find online, and that's OK to a point. But they all read the same, and the receiver will recognize a template.

Gifts 114
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Assistant Certifications: free webinar replay & handout

Office Dynamics

It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. How do I find out more about the World Class Assistant curriculum based designation and program? . Does Joan offer coaching sessions outside of the World Class Assistant program? The classes are held in Las Vegas.

IAAP 100
article thumbnail

Choose Your Method of Communication Effectively – Email, Phone, In.

The Office Professionals Place

DO NOT use email as a form of relaying disturbing news (i.e. Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. However, in many situations it may be the most effective form of communicating. Template images by luoman.

Phones 100
article thumbnail

Service Untitled» Blog Archive » White Glove Service in 4 Steps

Service Untitled

I also associate white glove service with class, grace, and politeness as well. If employees are walking around screaming or cursing, that’s obviously going to distract customers and lead them to form negative impressions of your company. To provide white glove service, you need to make sure that: Employees are well dressed.

article thumbnail

Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. We used to do that. Let me take one step back real quick.

article thumbnail

Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

And the way we teach it is through a class called “radar on, antenna up.” We have a daily lineup everyday in every [Ritz-Carlton] hotel around the world where we provide scenarios and discuss the best approach in the class. Ranging from our first class card, which is the most popular form of recognition at Ritz Carlton.