Office Dynamics

MARCH 21, 2017

You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. It will boost your confidence and your professional presence. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. Register Today.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

APRIL 2, 2015

I recently came across this list from one of my classes and wanted to share it. Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Excellent time management skills. Great networking skills. Analytical forward thinking skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MARCH 12, 2015

It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. How do I find out more about the World Class Assistant curriculum based designation and program? . Does Joan offer coaching sessions outside of the World Class Assistant program? The classes are held in Las Vegas.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

AUGUST 14, 2019

This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. I reference Daniel Goleman for my classes and want to share this with you. I am in charge of my attitude.

Self Esteem 214

Self Esteem Administrative Professionals Confidence Skills 214

Service Untitled

FEBRUARY 29, 2012

They know how they’re doing with their service level goals, their attendance, what other types of skill set goals they have. But in terms of pursuing skill sets, some employees don’t want to pursue skill sets after a while. They teach communication classes and finance classes and cultural related classes.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Men With Pens

NOVEMBER 19, 2009

The customer base that basically I feel safe and confident in. Sure, tile estimating for commercial construction might be a fairly small niche, but Pat, are you going to tell me you have NO other related skills/knowledge (or unrelated ones)? Octopus etiquette, indeed. Take @Pat (up there in the comments) for an example.

2009 40

2009 AT&T Gifts Training 40