Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Excellent calendaring skills. What qualities do assistants think you need to be a great assistant? Positive, can-do attitude.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Stephanie LH Calahan

MARCH 25, 2011

Not Worth Stressing Out About. I enter data from business cards into a cloud based Customer Relationship Management system that can sync with the contacts, calendar and tasks in my mobile. And workshops or seminars are separated by the name of the trainer, especially if it was a big training event that lasted a few days.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

NOVEMBER 22, 2008

Perhaps we put a lot of the stress on ourselves because we feel that every e-mail has to be replied to immediately. I also learned at a "Working Smarter with Microsoft Outlook" seminar that we should not use e-mails as urgent requests. Anyway, it taught me to re-read, more than once if necessary, an e-mail that I think is negative.

Time Zones 100

Time Zones IAAP International 2008 100