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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Answering Reader Mail on Salary, Finding Great Talent

Musings of a High-Level Executive Assistant

The most popular question on this column is about salary and this is the answer I wrote: How much can the best executive assistants earn in a year? The salary of an EA depends on what city you work in, how big your company is, and a zillion other factors that come into play just like any other job.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. No company just lopped a day off their calendar.

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The Administrative EFX by Debbie Gross

Office Dynamics

In those days I was an office manager with 3 people reporting to me and my salary was growing at less than 3% per year. It is not just about putting meetings on the calendar, maneuvering meetings around and then cancelling the meetings it took so long to put on the calendar. Learning the "Why" and "What" about the business.

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The Administrative EFX by Debbie Gross

Office Dynamics

In those days I was an office manager with 3 people reporting to me and my salary was growing at less than 3% per year. It is not just about putting meetings on the calendar, maneuvering meetings around and then cancelling the meetings it took so long to put on the calendar. Learning the "Why" and "What" about the business.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

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44 Ways to Kick-Start Your New Year

Success

I just started my own business, and I want to evaluate my income versus my expenses to see where I am currently, with the ultimate goal of hitting the salary I want to make. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Get a whole new hairstyle or haircut.

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