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2019 Joan Burge Innovation Award for Assistants

Office Dynamics

As trailblazers in the administrative training industry, Office Dynamics wanted to celebrate outstanding ideas birthed by administrative and executive assistants. With the reporting function of the survey platform, Heather could easily determine the booth winners. Therefore, I created the Joan Burge Innovation Award in 2019.

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Workplace Culture is Key to Success

Energage

It’s on email signatures and business cards. Results of employee engagement survey guides an action plan. The survey results have also confirmed some weaknesses, such as training. In a business that is very product and technology intensive, employees wanted more formal training.

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Service Untitled» Blog Archive » Customer appreciation.

Service Untitled

In real estate, repeat customers are our livelihood, not only because they provide us continued business through their loyalty, but we gain referrals and new customers through this very important avenue. I include only one business card in thank-you notes; I never want it to seem as if it is a sales pitch hidden by an insincere thank you.

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Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Kathy Garcia of The Job Training Center speaks about this year’s theme which is ‘A brand new experience.’ ’ Branding used to be just associated with a company logo or a business card, but that was 20 years ago. Today Garcia describes it as the experience customer service provides.

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

The book starts out like a regular retail sales training book, but highlights some great ideas. It is divided into eight chapters beginning with the financial and physical aspects of retail stores, and honesty in on employee hiring, training, building, and coaching. Great employees do the right things when you aren’t there.

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Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

I wrote The Deeper Meditation Training Course first, then the audio course came out later. I also can use the recording to make a cd and give to potential clients or current clients instead of a business card or brochure. For instance, say you have a white paper that is highlighting a variety of survey and statistical findings.

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How Do Recruiters Find Clients For Their Recruitment Agency? Here Are 10 Ways

Recruit CRM

Despite the fact that email marketing is an important tool, a survey found that 60% of potential customers say no four times before saying yes, while 48% of recruiters never make a single follow-up effort. Successful recruiters should videotape their cold calls and use them to train other recruiters.