Remove Budget Remove Customer Service Remove Organization Remove Price
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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. After hours, he stuck around to help mentor students in robotics.

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7 Types of Competitive Advantages and How to Develop Yours

Success

That is, you offer the same or similar product as your competitors but at a lower price. If your budget is too limited to offer competitive salaries, what other perks do you offer ? As a personal example, I had a client who offered two night classes with equal marketing budgets. But you can find other ways to develop your niche.

Budget 279
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Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

LEADERASSISTANT.COM

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. LEADERSHIP QUOTE Service is the price you pay for the space you occupy. In this episode, Chynna tells us how she wound up working in the White House with the Obama Administration.

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‘Tis the season to rev up the customer service

Service Untitled

According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. What are some of the incentives businesses offer to maximize a customer’s buying experience? Luckily 49 percent say they are going to spend the same amount.

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Empower employees to deliver better customer service

Service Untitled

The front line employees are often the representatives who will have to make decisions when it comes to customer complaints, customer questions, and overall customer satisfaction. The art of customer service stretches well beyond the product, the prices, and the reliability of an organization.

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How ramping up customer service is paying off for Home Depot

Service Untitled

After all, the economy was booming and a realtor could scarcely keep any home inventory available for new buyers, and so the prices kept climbing while customers lined up at the cash registers. Home Depot scored an overall ranking of 95.81 – ranking number 30 out of 553 companies that have a Customer Service Scoreboard rating.

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Five Barriers to Improving Employee Engagement

Energage

After much debate about the merits of employee engagement, even the most critical executives will now admit employee engagement is a tremendous asset to an organization – perhaps even a strategic advantage. Despite agreement on the business impact, executive teams continue to struggle with building up these critical areas of the organization.

2017 58