Books Learning Meeting Planning Phones 
Office Dynamics
APRIL 18, 2019
Meeting planning is a cognitive task. You must think about your manager’s workload, other commitments, travel, upcoming meetings, past meetings, previous week’s schedule. What about time for my leader to work on: projects return phone calls respond to e-mails delegate work on presentation? COGNITIVE task!
Laughing all the Way to Work
AUGUST 15, 2009
Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.
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Laughing all the Way to Work
APRIL 17, 2010
What I learned very quickly was that I had to finish one room at a time. If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing.
Laughing all the Way to Work
MAY 16, 2010
Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked?
Laughing all the Way to Work
DECEMBER 19, 2009
When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Learning from each other is a necessity.
Laughing all the Way to Work
NOVEMBER 9, 2008
Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.
Laughing all the Way to Work
JULY 1, 2010
I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.
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