Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! By Nancy Fraze, Reporter in the Field. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Service Untitled

APRIL 29, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer complaints to be addressed by airlines Cheryl April 29, 2010 Angry Customers , Customer Service 1 Comment New travel regulations formulated by the Department of Transportation become effective tomorrow on April 29th and will help US airlines better serve travelers.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

AUGUST 17, 2010

Most airlines operate on the same air routes, and every day packed planes travel the same routes, so is rating arrival times and customer service just splitting hairs? For those of us who have to travel to the busiest destinations, on-time records seem nothing more than myths.

Customer Service 40

Customer Service Travel Etiquette Policies 40

Service Untitled

MARCH 15, 2010

Where other companies have decided to cut back and charge passengers to use blankets and pillows while flying, Jet Blue, in the quest to become America’s Favorite Airlines, boasts their Customer Bill of Rights aimed at &# bringing humanity back to air travel.&# Jet Blue’s promise of “Happy Jetting&# may indeed be a reality.

Credit Card 40

Credit Card Customer Service 2009 Travel 40

Service Untitled

AUGUST 24, 2010

Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on. The hotel chain was very apologetic, and has offered him points in their frequent traveler program which can be applied to future hotel stay discounts.

Customer Service 40

Customer Service Credit Card Travel Fax 40

Service Untitled

MARCH 4, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service in Different Countries Douglas March 04, 2009 Customer Satisfaction , Customer Service 7 Comments The consulting company Accenture recently surveyed about 650 senior executives in different industries from 11 countries. Canada and Mexico.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Service Untitled

NOVEMBER 6, 2009

Leave a Reply « You’re Closer to Reward Travel Than You Think? I’m proud to say that at my company, when a customer wants to speak to the next level, they are always afforded that opportunity, up to and including the CEO!

Customer Service 40

Customer Service Etiquette Policies 2006 40

Service Untitled

MARCH 24, 2009

I saw multiple people with “Disney Research&# logos on their shirts and was asked to participate in two simple surveys during the day I spent at Disney. A friend I was traveling with had a special request and Cast Members did whatever they could to accommodate his request. They try to go the extra mile.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. When I booked tickets on my recent trip to Birmingham, it was becoming evident that I would not receive my tickets before I left on holidays.

Fax 100

Fax Time Zones IAAP 2009 100

Service Untitled

SEPTEMBER 3, 2010

When they are traveling, we remind them about club access in the airport or baggage insurance that the cardmember may have forgotten about as benefit readily available through their card. The messaging might say this particular customer travels extensively. It gives us a deeper connection and engages the customers more.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Success

MARCH 4, 2024

In a world with countless ways to level up your professional development, books are one of the most underestimated tools. Professional development books give insight on how to grow in our careers, grow as people and better approach work-related challenges, shifting work environments and new opportunities.

UPS 290

UPS Social Media Etiquette Health 290

Service Untitled

APRIL 7, 2010

The rising cost of fuel, a reduced customer demand and the effect of the swine flu on travel patterns have forced airlines to find new ways to increase bottom lines just to survive, however to what cost? Worse than that we had to buy bus tickets from Atlanta to NY to travel back home. Lauderdale on an entire route. We arrived at Ft.

Customer Service 40

Customer Service Travel Policies AT&T 40