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Killer Customer Service, or Customer-Killer Service?

Customers Rock!

He even has a credit card linked to that account to help accrue points. This is most likely intended to help the airline stay top-of-mind with the customer and gently encourage them to book their next flight with the airline. It may be something that seems small to your organization which pushes the customer out the door.

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Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. For instance, if I use my points to purchase a pair of shoes for $200 and then return the shoes, the company will give me a credit for $200 and apply it to my balance. has extended the First-Time Home Buyer Tax Credit.

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Getting back to the basics of effective customer service

Service Untitled

In one of the most successful self-help books, The 7 Habits of Highly Effective People , author Stephen Covey identifies the elements truly effective people use regularly as tools towards their success. Might we just build trust and more satisfied customers by getting back to basics, and using proven methods of success?

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44 Ways to Kick-Start Your New Year

Success

Read a self-help book every morning for 30 minutes. If you don’t know how, buy a book on starting a business and read it, or check the internet for tips. Tony Alessandra , a communication and sales expert and co-author of the bestselling book The New Art of Managing People. Cut up credit cards. Haziq , via Twitter.

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Is your customer service “naughty” or “nice?”

Service Untitled

” There’s an organization who offers to refund the purchase price of a product if it doesn’t meet expectations, an entertainment promoter with a return policy, and even a popular credit card company that guarantees a refund on the full purchase price if it can not be returned. photo credit: kholkute.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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Customers Have to Pay at Claire's

Make or Break Moments

Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh. One of the things I love about life is that it never ceases to provide lessons. So what do you think?