Trending Sources

How credit card companies offer different levels of customer service

Service Untitled

Credit cards are an important way of life for most Americans. Not getting anywhere with a customer service agent?

2013 18

Killer Customer Service, or Customer-Killer Service?

Customers Rock!

He even has a credit card linked to that account to help accrue points. Customers are watching the actions of your company.

2011 40

Getting back to the basics of effective customer service

Service Untitled

Might we just build trust and more satisfied customers by getting back to basics, and using proven methods of success? Can you think win-win ?

2012 34

‘WOW’ customer service has to be reliable and consistent

Service Untitled

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service?

2013 29

Is your customer service “naughty” or “nice?”

Service Untitled

” Let us start with the “naughty” category and what customers are most likely to consider a bit underhanded and offensive.

2011 18

How not to act when customer service fails miserably

Service Untitled

Was the customer service rule at the company never to hang up on anyone or be fired?

Internet retailers should capitalize on customer service

Service Untitled

Generic email messages do not inspire customer loyalty. Customer ordering should be user-friendly and methodical. There are no.

2011 13

Customer service for Web users?

Service Untitled

Isn’t that all part of customer service; to protect our privacy wherever we shop? photo credit: red.es. No related posts.

Mayday! Customer service guaranteed to rescue users in times of need

Service Untitled

Amazon is stepping up the customer service game for users of the new Kindle Fire HDX. I guess it all remains to be seen.

How Zappos Affects Your Customer Experience

Customers Rock!

Who is your customer experience competition? She wanted to share a customer service story with me and get my take on it.

Do consumers who spend more get better service?

Service Untitled

Take for instance the complicated world of credit cards. We listen to them, and we learn.

2014 40

Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. In the.

Tech of the week: TransferWise

Practically Perfect PA

TransferWise is an online money transfer service. It is also a really efficient and quick service. What is TransferWise. What does it do?

2017 80

Focus on Customer Service in 2010 (Finally?)

Customers Rock!

2010 may just be the year that companies start to focus on their customers and serving them well. Is 2010 the year for a focus on the customer?

Consumers willing to pay more for good service

Service Untitled

A recent survey conducted by American Express shows Americans demanding better customer service as compared to last year. Imagine that?

2011 13

Building respect as part of your company culture

Service Untitled

While low prices certainly entice us to buy from someone, a bad experience and a lack of respect can drive that customer away in a New York moment.

2011 13

The “WOW” of customer service

Service Untitled

The service I received could not have been better anywhere. photo credit: Atom Ess. His image speaks of success. There are no.

How to Pick the Right CRM Software for Your Business

Small Business CEO

For those who are unfamiliar, CRM software helps a company manage their interactions with customers and clients. There we go; that’s better.

2011 12

Service with a snarl: What to look for and how to avoid it

Service Untitled

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?

What SMBs Need To Know About CRM

Small Business CEO

CRM helps in establishing the most crucial link between the organization and its customers. Their requirements are more targeted and specific.

The top ten retailers for best customer service

Service Untitled

The survey encompassed consumer attitudes toward retailers’ customer service and how retailers promote best practices. JC Penny.

BI Forecast: Beacons Will Change Retail

Small Business Labs

The report goes on to say that Beacons are the most important retail technology since mobile mobile credit card readers.

2014 36

Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. At a local.

Six reasons every assistant should be using a corporate taxi service

Practically Perfect PA

My Executive was not impressed and so the very next day I signed up to a corporate taxi service – GetTaxi! Black Cabs. Wow…. GetTaxi App.

2014 124

E-Receipts vs. Paper Receipts

Eco-Office Gals

The strategy of issuing e-receipts aligns with tablet POS (point of sale) credit card processing in particular. There is another way.

2013 42

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. 3 Simple Steps to Creating Your Own Customized Marketing Action Plan.

2014 33

The Solopreneur Life’s Review of the New Rainmaker Platform

The Solopreneur Life

And then…shazam…Premise appeared and I gave Copyblogger my credit-card number. The Company Behind Rainmaker. And it’s huge.”

2014 61

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Credit Card Authorization Form: you want to get paid, right? c) 2009 Tracey Lawton.

2009 36

Grow Your Business With These Eight Processes Every Business Should Have

Productive & Organized

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card

2011 72

Winning customer loyalty

Service Untitled

A successful organization must anticipate customer wishes, provide fast service, and dedicate themselves to acknowledging each returning customer.

5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

A word of caution though; censoring unhappy customers will usually cause more problems than it will solve in the short-term. Don’t react.

2013 24

Service Untitled» Blog Archive » Customer perks for poor customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. photo credit: all of olive.

Service Untitled» Blog Archive » Crazy Drive-through Experience

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Silence. Silence. Again.

New bank fees not conducive to customer satisfaction

Service Untitled

a month debit card fee. Whether you use your debit card once a month or thirty times a month, the bank wants to charge you. an hour.

2011 15

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues.

Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Is that the right comparison?

Customers Have to Pay at Claire's

Make or Break Moments

The jewelry is fun and flirty and affordable. Although it is amazing how quickly the bill can exceed $40! Sounds like a personal problem.

Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. What about me? In the.

Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

Service Untitled The blog about customer service and the customer service experience.

Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. There are no.