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Getting back to the basics of effective customer service

Service Untitled

In one of the most successful self-help books, The 7 Habits of Highly Effective People , author Stephen Covey identifies the elements truly effective people use regularly as tools towards their success. Might we just build trust and more satisfied customers by getting back to basics, and using proven methods of success?

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44 Ways to Kick-Start Your New Year

Success

Read a self-help book every morning for 30 minutes. Call one of your children on the phone. If you don’t know how, buy a book on starting a business and read it, or check the internet for tips. Tony Alessandra , a communication and sales expert and co-author of the bestselling book The New Art of Managing People.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Credit Card Authorization Form: you want to get paid, right?

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Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Nearly every bank offers full services including checking, savings, loans, certificates of deposits, credit cards, brokerage services, etc. Enlightened consumers have an infinite amount of choices.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling.