Remove AT&T Remove Customer Service Remove Purchasing Remove Salary
article thumbnail

BMW modeling customer service innovations after Apple

Service Untitled

In a story posted by industry marketer Advertising Age, the “geniuses” will be salaried personnel who will walk around BMW showrooms with iPads and provide interested browsers with information about specifications and features. Possibly Related Posts: Is British Airways providing better customer service or are they stalking you?

article thumbnail

I’m telling my friends about the bad customer service

Service Untitled

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. Still imagine all the damage this entire bad customer service experience has had on the business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why do customers want to keep coming back?

Service Untitled

For many of us the ultimate in business growth and success is repeat business, because these are the very loyal customers who will not only return for another service or purchase, but these are the very same people who will tell others why they have chosen us and advise them to follow our successful paths.

article thumbnail

How SMBs Can Profile Their Typical Customer

Small Business CEO

These faulty plans result in companies selling products that customers don’t want. Thing is, most customers aren’t even at the center of the feedback loop. Even worse, most customers will tell you what they want, if you would just ask. Target Customer Photo via Shutterstock. Making the sketch.

article thumbnail

Small Business world News Round-up - 2009/10/27

The Small Business Blog

Here’s how to tell if your salary is sound. Benefits of a Business Website Hosted By WinWeb : Even today over 70 % of SMEs don’t have a business website. At the same time over 60 % of all high street purchases are researched online. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree.

2009 100
article thumbnail

New Small Business Startup Idea: Virtual Import/Export Assistant.

The Small Business Blog

That is a great basis for a small business startup, two scenarios spring to mind: Virtual Export Assistant: You may know, or can find a business which has a great product, but they don’t export yet. You could offer your services for a particular country and become their Virtual Export Assistant for that country.

2007 100
article thumbnail

Fear of Success | Men With Pens

Men With Pens

This isn’t just the innocence of childhood talking. Why Aren’t You Guest Blogging? We Bet Yes. Written by Taylor - 73 Comments I have discovered something about myself. I’m terrified of success. Not just terrified. I’m willing to put my health at risk, my reputation, and my financial security. You probably are too.

2009 40