Success

JANUARY 30, 2024

Unlearning Silence by Elaine Lin Hering It’s a concept Harvard Law School lecturer Elaine Lin Hering , an expert in negotiation, influence and conflict management skills, explores in her upcoming book, Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully. No one said anything about the tyrant and bullying.

UPS 229

UPS Assertiveness Environment 2024 229

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise. But acquiring this insight takes another of my favourite Power Skills: effective communication. This is what indispensable assistants excel at and it takes assertiveness and resilience. Sadly I see many examples where this doesn’t happen. Thank me later!

UPS 52

UPS Management Assertiveness Social Media 52

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. But acquiring this insight takes another of my favourite Power Skills: effective communication. Sadly I see many examples where this doesn’t happen.

UPS 52

UPS Management Assertiveness Social Media 52

Office Dynamics

JUNE 22, 2016

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. She’s witnessed its power first hand and helped hundreds of administrative professionals hone their self-leadership skills. Leading Boldly…Shining Brightly – Mind Set vs. Skill Set.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Practically Perfect PA

DECEMBER 5, 2011

I decided to leave my previous employee in June 2010 but was job hunting for 6 months and when I did get the role I am in currently I had to complete a detailed application form, attend three interviews and sit two psychometric tests (for language and numerical skills). You should refer back to your core PA/ EA skills for this one.

Interviewing 100

Interviewing 2003 Job Hunting Assertiveness 100

The Office Professionals Place

FEBRUARY 24, 2010

In the office, the expectation is to constantly exhibit decorum, tact, composure, and display knowledge of your skills. Below are examples of five tests you will encounter in your professional career, how will you score? Listen with empathy not sympathy and be assertive in your response. Let them have their words. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Office Dynamics

APRIL 21, 2016

For example, if a negotiator sees a co-worker drinking at lunch, they might wait to see if the behavior affects her/his job in any way, to see if it happens again or if anyone else notices. Here’s an example of putting the tool into practice. You might think the conformist could be counted on to always do the right thing.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100