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How to Respond to Workplace Conflict

Office Dynamics

Every day, we can face conflicting views, opinions, approaches to a project or differences about when to host an event. Use assertive communication techniques. There are times when you should not negotiate but instead, you must walk away. I’m not referring to full-blown, yelling at each other. Be Open and Honest, Don’t Hint.

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Practicing Principles of Persuasion

Office Dynamics

For more, join us at tomorrow’s free event! Tomorrow we’ll be offering a free webinar focused on Getting to Yes, which has brought up a lot of thoughts around the idea of assistants needing to build the power of their persuasive skills. Here are 7 ideas for principles of persuasion to implement right away.

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Top Communication Tips for Administrative Assistants

Office Dynamics

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Sign up today and you’ll receive: Admission to the live event with Joan on 3/10/2015 (10 a.m.

Skills 100
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Handling Ethical Issues in the Workplace

Office Dynamics

The negotiator is someone who usually tries to make up the rules as she/he goes along. For example, if a negotiator sees a co-worker drinking at lunch, they might wait to see if the behavior affects her/his job in any way, to see if it happens again or if anyone else notices.

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Have You Reached A Career Plateau? How to Regain Control

Office Dynamics

Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests. Join us for the next free webinar, Getting People to Notice You , click on the image below for registration and event details. Assistants spend much of their time taking care of others’ needs. What to do?

Mentoring 100
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How To Live A Scriptless Life

Brilliantly Better

Every time you’ll be exposed to a new set of events, into a different context. Increase Your Negotiation Skills- Is Win-Win The Best Tactic Reply 34 dragos June 28, 2010 at 9:48 am Thanks for the comment Karen, and yes, the more aware we are, the easier to change our current scripts. Because life is not predictable. About new stuff.

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