Office Dynamics

MARCH 12, 2015

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.

Assertiveness 100

Assertiveness Self Esteem Training Stress 100

Practically Perfect PA

SEPTEMBER 22, 2013

Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.

Training 100

Training Assertiveness Skills Confidence 100

Success

JANUARY 30, 2024

“Speaking up can be more challenging for women due to historical gender norms that discourage assertiveness,” Bevins says. It is essential to promote inclusivity, mentorship and leadership training to empower women to voice their opinions confidently.” Women may fear being labeled as aggressive or confrontational.

UPS 264

UPS Assertiveness Environment AT&T 264

Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. Check out my post here for tips on how to listen for the message. Organisation. Always take an extra pen.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 2, 2015

Organization skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Good listener. Professional presence.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MARCH 21, 2017

It will boost your confidence and your professional presence. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. How others perceive you is such an important and underutilized tool for administrative professionals. Hone Your Professional Trademark.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

APRIL 11, 2016

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Conflict can hold you back from being your best and giving your best. Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100