Office Dynamics

APRIL 2, 2015

I recently came across this list from one of my classes and wanted to share it. Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas.

Assertiveness 100

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Office Dynamics

MARCH 21, 2017

You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. These are just a few of the topics we cover in the World Class Assistant™ Certification and Professional Designation program. After all, it’s a competitive market out there! Register Today.

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Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. I had moved from a role where I felt first-class and appreciated and now I felt ordinary. Be assertive about what you need and what you can offer.

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