Office Dynamics

APRIL 2, 2015

I recently came across this list from one of my classes and wanted to share it. Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MARCH 21, 2017

You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. After all, it’s a competitive market out there! Hone Your Professional Trademark.

Skills 203

Skills Administrative Professionals 2017 Training 203

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100