Assertiveness Class Confidence Etiquette 
Office Dynamics
APRIL 2, 2015
I recently came across this list from one of my classes and wanted to share it. Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas.
Office Dynamics
MARCH 21, 2017
You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. It will boost your confidence and your professional presence. These are just a few of the topics we cover in the World Class Assistant™ Certification and Professional Designation program.
Expert insights. Personalized for you.
100 
Let's personalize your content