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How to Choose the Right Recruitment Automation Software for Your Agency?

Recruit CRM

Are you on the hunt for a recruitment automation software to streamline your agency's recruitment processes? To begin with, make sure you have an understanding of the types of recruiting software that are available for your agency. 5 Steps to Choosing the Right Recruitment Automation Software for Your Agency 1.

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The importance of customer service in city government

Service Untitled

The non emergency city and local call centers of 3-1-1 are a popular one-stop shopping conduit for citizens to report or question issues relating to city services. The City of Philadelphia initiated their 3-1-1 Contact Center in 2008 with the promise of becoming a national leader in customer service. million contacts.

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What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps. They also need to monitor and report on competitor activities.

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What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps. They also need to monitor and report on competitor activities.

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Finding a real person when contacting customer service

Service Untitled

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Please don’t hang up.&#

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TSA suffers the slings and arrows of the worst customer service

Service Untitled

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service. photo credit: char1ie.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.